Yackpot believes gaming should bring enjoyment, not stress. This page provides all the information, tools, and resources you need to stay in control.
All these tools are available directly in your account without needing to contact customer support. Activate them whenever you feel the need, and they take effect immediately.
Set a maximum limit on how much you can deposit per day, week, or month. Once the limit is reached, any additional deposits will be automatically blocked until the limit period resets.
Set a time limit for your play sessions. The Yackpot system will send you a warning when you are approaching the time limit and will automatically end the session once it is reached.
Take a break from the platform for 24 hours, 7 days, 30 days, or a period of your choice. During a break, you cannot log in or make any transactions, but your account balance remains safe.
Choose to exclude yourself from the Yackpot platform for 6 months, 1 year, or permanently. Unlike a break, self-exclusion is stricter and cannot be reversed within the chosen period.
Set a maximum limit on how much you can lose within a given period. Once the limit is reached, your gambling activity will be blocked until the set limit cycle ends.
Yackpot sends real-time notifications when you are approaching a set limit, when your play session exceeds a certain duration, and when your gameplay patterns show signs of risk.
Responsible gaming means participating in gambling or wagering activities as a form of entertainment — with clear time and money limits, full awareness of the risks involved, and the ability to stop when needed.
Gambling problems don't happen overnight. They usually start gradually — what begins as purely recreational play can slowly become a hard-to-control habit if left unchecked. Yackpot understands this reality, which is why we have built control tools directly into our platform.
Signs of healthy play include setting a budget before you start, stopping when that budget runs out, never playing with money needed for daily essentials, and treating gaming as paid entertainment — much like going to the cinema or playing sports.
Answer the following questions honestly. If you answer "yes" to three or more, we encourage you to take proactive steps using Yackpot's control tools or to seek professional support.
Access the platform via the website or mobile app. All controls are available on both mobile and desktop.
Click your profile icon at the top right, then select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" or "Game Controls" tab in the settings menu. All tools are listed there.
Choose the limit type, enter the appropriate value or duration, and confirm. Limits take effect immediately upon saving.
If you need help activating any tool or want to speak with someone, our team is available 24/7 via live chat.
Yackpot offers a clear support pathway for users who need more than just platform control tools. You do not have to go through it alone.
The Yackpot support team is trained to help users who may be experiencing gaming control issues. Chat confidentially with our agents 24 hours a day, 7 days a week — no judgment.
If you feel the need to stop entirely, the self-exclusion feature can be activated in under two minutes. No difficult questions asked — we will process your request immediately.
Yackpot provides articles, guides, and educational resources on healthy gambling habits, how to recognise early warning signs, and strategies for staying in control — all available in the platform's Help Centre.
Yackpot uses a two-step age verification process at registration and again at the first withdrawal. Parents concerned about minors accessing the platform can contact us for immediate assistance.
Yackpot is here to help you enjoy a safe gaming experience. Register today and make use of all our control tools from your very first day.