At Yackpot, your privacy is more than a legal obligation — it is our genuine commitment. Find out exactly how your data is collected, used, stored, and protected.
Yackpot manages user personal data based on six core principles that ensure your privacy remains a priority in every decision we make.
Yackpot only collects data that is genuinely necessary to provide our services. We do not collect excessive or irrelevant information solely for storage in our database.
All user personal data is stored on servers protected with SSL 256-bit encryption, enterprise-grade firewalls and real-time threat monitoring systems active 24 hours a day.
Yackpot has never and will never sell, rent, or trade users' personal data to any third party for commercial purposes. Your data is not a product we deal in.
You have the full right to access, amend, download, or request deletion of your personal data at any time. This process can be initiated by contacting the Yackpot support team.
Malaysian user data is stored on servers located in zones that comply with data protection standards. Cross-border data transfers are carried out only when necessary and with equivalent safeguards in place.
Yackpot's Privacy Policy is designed and regulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring user rights are recognised and protected under a valid legal framework.
Yackpot ("we", "Platform") respects and is committed to protecting the privacy of all users who access or use our services. This Privacy Policy explains in detail how we collect, process, store, disclose and protect your personal data in the context of your use of the Yackpot website and our mobile application.
This policy applies to all registered users and unregistered visitors accessing the Yackpot platform, including via mobile devices, tablets, or personal computers. It also covers all interactions with our customer support team through any official communication channel.
Yackpot operates in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA). In the event of any conflict between this Privacy Policy and the requirements of the PDPA, the legal requirements shall take precedence.
Yackpot collects several categories of personal data from users, depending on the type of interaction and services used. The following are the main categories of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | KYC verification & compliance |
| Contact Data | Email address, phone number | Account communications & security |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & platform improvements |
| Usage Data | Gaming history, preferences, session duration | Personalize user experience |
Data is collected through various channels including registration forms, in-platform activity, customer support conversations, website cookies, and technical information collected automatically during use.
Collected personal data is used for lawful and transparent purposes. Yackpot does not use your data for purposes unrelated to service delivery without your explicit consent:
Yackpot uses data in the most minimal way required for each stated purpose. We periodically review our data processing needs to ensure no excessive use occurs.
Yackpot does not sell or disclose users' personal data to third parties for marketing or commercial purposes. However, in certain limited situations, data sharing may be necessary:
Yackpot implements comprehensive technical and organizational security measures to protect user personal data from unauthorized access, disclosure, alteration or destruction:
While no system can guarantee absolute security, Yackpot continuously invests in security infrastructure to minimize risk and protect user data to the greatest extent possible.
Yackpot uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions and understand how users interact with our platform. There are several categories of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain functions on the Yackpot platform.
As a Yackpot user, you have the following rights regarding your personal data, which we fully respect and facilitate:
To exercise any of the above rights, contact the Yackpot support team. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days with prior notification to you.
Yackpot retains users' personal data only for as long as necessary for the stated purposes or as required by law. Once the retention period expires, data will be securely deleted or anonymized.
The Yackpot platform is strictly for adult users aged 21 and above. We do not provide services to children or minors and do not knowingly collect personal data from individuals under the age of 21.
If a parent or guardian suspects their child has registered a Yackpot account, please contact us immediately. Yackpot will investigate and close any account found to have been opened by an underage individual, and delete all related data without delay.
Yackpot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The date of the last update will always be displayed at the top of this document.
When significant changes affecting user privacy rights occur, Yackpot will notify all registered users via email or in-platform notification at least 14 days before the amendment takes effect. Continued use after the effective date constitutes acceptance of the changes.
If you have any questions, concerns, or complaints regarding how Yackpot handles your personal data, we encourage you to reach out to us directly. We are committed to addressing every inquiry seriously and within a reasonable timeframe.
We do not take your trust lightly. Register with confidence and enjoy a secure gaming experience on a platform that treats user privacy as a genuine priority.